Some of the questions and issues that are often encountered by our customers. If you don’t find what you need in the list below, please contact us on live chat.
A copy of Identity Card / Driving licence / Passport – With Clear Image
Account verification is a simple measure to ensure the validity of your information and protect our clients against fraud. It will make sure that your transactions are authorised and secure. We strongly recommend submitting all of the required documents before making your first deposit.
Document Verification is instant by Artificial Intelligence(AI) its take 0.1 second.
Yes can. Kindly change on your profile cabinet and update your phone number and e-mail address.
To get the password, please go to https://secure.xsociopartners.com/forgot-password, Then enter your email address (email registered), click the continue button. You will receive pin via email. Please key-in the pin and make changes in the new password as soon as possible.
Deposit & Withdrawal
The deposit is instantly upon approval.
Withdrawal period will take at least 15 minutes to 24 hours.
For Credit Cards, Neteller, Fasapay and Skrill charges are dependent on suppliers, from our side does not impose any charges.
You are allowed to open up to 10 a trading account for each type of account.
You can start by depositing 10 USD to start trading.
We provide six trading accounts such as Rookie, Micro, Pro, Scalpx, CopyPro and CopyCent Accounts.
We provide flexible leverage from 1:1 until 1:2000.
1. Login to your client area using your e-mail and password.
2. Navigation ‘ Accounts ‘ and select ‘ accounts overview ‘
3. Select your trading account.
4. Click to the ‘ Change ‘ button to change a new password.
5. Click continue and system will send the pin
6. Get the pin and key-in to the last step
You are only eligible to issue the amount of ‘Free Margin’ in your account.
The number of referrals is not limited and if more referrals you bring in, the more you will earn.
Affiliate is calculated based on each transaction entry after close with minimum affiliate value 0.01$
We currently only provide accounts in USD Dollars.
Yes, you are justified in protecting your position in the trading account. Every time you open a buy and sell a position simultaneously and at the same lot size, no margin will be taken at your account.
Slippage sometimes occurs during economic news releases and the requested price may differ from implementation.